WTTC new report on “cyber resilience”

Published on : Wednesday, April 27, 2022

Last week at its 21st Global Summit in Manila, the World Travel & Tourism Council (WTTC) unveiled a new report for notifying the sector’s stakeholders regarding the ways in which “cyber resilience” is winning over the global Travel & Tourism industry, and helping them plan for a better and safer future.

Known as ‘Codes to Resilience’, the report has beenformed in association with Microsoft, depending on wide-ranging desk research and in-depth interviews with prominent cyber security experts, associated withtop Travel & Tourism companies like MasterCard, JTB and Carnival Corporation, among others.

The WTTC’s report is centered on COVID-19 pandemic that compelled businesses universally, including the travel sector, to move their transactions mostly into the digital space. Even though increased digitalization presents new ways and opportunities for business, it also brings forth new challenges, especially when it comes to cybercrime.

The inaugural ‘Codes to Resilience’ report is divided into three sections: cyber resilience, key issues and seven good practices. The last sectionsketches the important “pillars of effective and resilient cyber systems”, based on lessons that the organization has learned before and midst of the pandemic.

72 percent of small and medium-sized enterprises (SMEs) throughout the U.S., U.K. and Europe have already become victim to at least one cyber-attack in the past. Since SMEs comprise 80 percent of all Travel & Tourism businesses, shielding against cyber infiltrationsis a top priority.

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